• Floral Arrangements, Fruit Baskets and Balloon Bouquets are hand-delivered to your gift recipient’s home.
• The physical street address of the recipients home or workplace is required; SORRY, we cannot deliver a post office box.
• The recipient’s telephone number is required for possible address verification and to ensure that someone is present to accept delivery. If no one is available to receive delivery, our courier will make any decisions concerning the safety of the location to leave the arrangement, or will attempt delivery at a later time.
• The service charge for floral arrangements, balloon bouquets and fruit basket’s is $11.99 per item.
• Overseas service rates vary. Please call to find out the service/relay fee. Internationl orders will be delivered within 48-72 hours.
• No coupons, offers or promotions apply for overseas orders.

Hours and Delivery Information:

• Orders can be delivered the same day you place your order if ordered by 2:00 p.m. (in the gift recipients time zone) Monday thru Saturday.
• There is no delivery of these products on Sundays or national holidays.
• Delivery on Saturday may not be possible in rural areas.
• Delivery in very rural areas may not be possible at any time.
• Delivery of exotic arrangements or fruit baskets requires 24- hour advance notice in some locations.
• Please note: If a coupon is being used for free delivery we cannot guarantee a specific delivery time. Office deliveries are made anytime between 9-4PM and home deliveries are made anytime between 12-8PM.
• If a particular time is specified or required, normal service charges will apply. Please note: on any specified timed deliveries, we require a two hour window.

Special Delivery Locations:

• Funeral Flowers – please include the name of the deceased as well as the funeral home to prevent any confusion in delivery.
• Hospitals – include the recipient’s room number and please ensure the patient will not be discharged within the delivery window. For patients in critical care, floral arrangements may not be permissible. Telephone the hospital in advance to inquire on policies before ordering about their policies.
• Sorry, we cannot deliver to airports.

In the case of holidays, such as Valentine’s Day and Mother’s Day, order early to ensure delivery on or before the holiday (above restrictions apply).